What to do when PerformancePoint display actions don’t work

July 19th, 2008 Russell Posted in PerformancePoint |

I spent a chunk of time this morning scratching my head when I couldn’t get PerformancePoint Monitoring & Analytics display actions working in MOSS. They worked fine in certain dashboards I had  already published, but different dashboards published to the same site were broken - display actions didn’t work at all.

I finally got my “misbehaving” dashboards working by employing the following tactics in the Dashboard Designer:

1. Open the Scorecard that contains the KPI your display condition will leverage.

2. On the Edit tab, Update the scorecard.

3. Go back to your dashboard and add/remove/whatever the display condition in question.

4. Publish/Save.

5. Repeat for each display condition you want to work with.

I don’t know if step 5 is strictly necessary, but I spent so much time on this I didn’t want to experiment any more - just needed to get on with my life! I haven’t tested to see if this is fixed in SP1, but hopefully it is!