Problems browsing MOSS libraries on Windows 2008 with Office 2007?

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Most people have discovered by now that in order to use Windows 2008 as a “client” in BI demonstrations that you need to install the “Desktop Experience” feature of the OS. Without it, you’ll have problems getting into SharePoint from Office.

During a recent POC,  I was working with an “all 2008 image” (SQL 2008/Windows 2008/MOSS SP1/PPS SP1/Office 2007), and had a bear of a time getting Excel to browse MOSS libraries. Desktop Experience was installed, but when I attempted to browse to a MOSS library in Excel, the Web Query dialog would pop instead:

webdavbusted

If I just plugged the URL of a report or document library into the Open: dialog, Excel was actually importing the page as HTML!

Office 2007 leverages WebDav in order to open MOSS libraries as folders, so I figured that was the problem – I found I was unable to Map a Network Drive to any of the MOSS libraries so I knew I was on the right track.

After several un-install / re-installs of the Desktop Experience component with no change in behavior,  I went ahead and  installed the IIS 7.0 WebDav Extension: It adds some additional configuration UI to InetMgr, and I thought having access to those extra knobs and dials might solve my problem. No joy.

Long story short, I took off my geek hat, put on my consumer hat and got the help of Rakki from PSS. After noticing that I had the IIS 7.0 WebDav Extension installed, he mentioned that MOSS uses its own implementation of WebDav and we didn’t need the extension. He suggested we remove it. I frankly didn’t think it would make a difference since I had the problem before I had installed it and putting the component on the box was an attempt to solve the issue to begin with, but whatever.

So, we un-installed it, and lo and behold, I was able to map drives to my MOSS libraries and Excel / Office was able to browse them. Why? We’re not sure – perhaps the un-install of IIS WebDav did something to nudge the “broken” MOSS WebDav implementation back to life. Complete speculation on my part.

But, if you run into the same issue, maybe this will save you some time (or maybe not, who knows).

2 Responses to “Problems browsing MOSS libraries on Windows 2008 with Office 2007?”

  1. Sultan Says:

    Thx this was helpful,

    and yes after romoving webdav everything worked, but i had to do one extra step to solve the problem which is to change the network adapter from local only to the wireless adapter

  2. Matt Galvin Says:

    Usefull for me too, except I just removed the webdav module from the SBS site rather than uninstalling completely. Glad it worked as I needed webdav on another site!!

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