PerformancePoint Blog

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IE9 and PowerPivot Snapshot Generation Still Don’t Mix.

Posted by Russell on March - 15 - 2011 with 4 Comments

In a quick one-off post from a few months ago, I wrote about my experiences with IE9 breaking PowerPivot’s ability to generate snapshots. With the RTW of IE9 , I thought it would be smart to circle back to this problem.

Unfortunately, it doesn’t look like it was fixed. A colleague at Microsoft was kind enough to test this, and he still sees the same problem. So, word to the wise: don’t install IE9 on the SharePoint app servers which will be doing snapshot generation.

4 Responses so far.

  1. Lisa says:

    Hi Russell,
    I have got the same experience as what you said. After I installed IE9, the powerpivot gallery became a blank page instead of theater view. So I tried to reinstall the silverlight, then everything works well. I got all snapshots back.
    Hope it’s helpful! Good luck

    • Russell says:

      Hi Lisa!

      It looks likes you ran into something different – your problem was client-side. The problem I’m describing occurs on the server. If IE9 lives on the server, PowerPivot itself can’t create new snapshots – your issue had to do with seeing/previewing existing snapshots, I guess because of a muffed Silverlight install…

  2. Tom says:

    Hi Russell.

    In my situation, IE9 was installed on the server as part of Windows Server 2008 R2 and there’s no way to uninstall it to go back to IE 8 from what I can tell.

  3. Lee says:

    This has been fixed. I believe the fix is in SP1 of SQL Server 2008 R2 Analysis Service for SharePoint (the current release). I don’t know if there is an individual QFE for this outside of the SP. I am checking on that.


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